Two years ago, one of America’s top five utility companies purchased Interpro’s EZMaxMobile solution to better serve their 9 million customers. Their operations include nearly 200,000 miles of electric transmission and distribution lines and more than 80,000 miles of natural gas pipeline.
The company needed a reliable, flexible mobile solution for operator rounds. At each power plant, operators have up to 400 regular stops where they take equipment readings to ensure machines operate within acceptable ranges. Before installing EZMaxMobile, each plant was operating separately. Some operators used software, while others took readings on paper or in Excel. The tasks were cumbersome and the technicians didn’t always have historical reading data or tolerance information on hand. This made consistency and accountability nearly impossible.