The purpose of this fix pack is to address customer-reported issues, as well as issues reported by the development team during the design of future enhancements or as the result of continued QA testing.
This fix pack also includes an enhancement in the Service Level Agreements (SP) application to streamline the application of an SLA to work orders or tickets that originated in different time zones.
Before you install this fix pack, check the following requirements are installed and configured:
- Maximo for Service Providers 7.1.1
- Maximo Asset Management 7.1
- Maximo Base Services 188.8.131.52