Maximo 18.104.22.168 now uses BIRT 2.3.2, so to start developing reports for this version, you will need to install and configure the new BIRT Designer. You can begin by reading this BIRT Report Designer 2.3.2 configuration guide for base services 22.214.171.124 or any future release. You will have to download a few items prior to any configuration such as JDK 1.5, BIRT 2.3.2 all-in-one package, and of course BIRT Designer 2.3.2. I have provided the links here so you don’t have to snoop around for them.
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As Maximo Experts, we have developed several add-on products for Maximo that mobilize the work force, simplifies assignments, provides ad-hoc reporting capabilities and facilitates the seamless integration of Service Requests into Maximo.