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Can't duplicate PM
Can't duplicate PM
January 16, 2014
6:11 pm
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Robert Burk
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November 21, 2013
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I work for a Big Jiant Corporation that is changing from MP2 DataStream to Maximo 7.5.  We have steady stream of new equipment to add and equipment to delete.  I am unable to Duplicate a PM.  In the Preventative Maintenance module I select Duplicate PM, the system thinks about it for awhile, then says “Server has encountered an unknown error.  Reload the app and try again.  Contact Sys Admin.  Error code 500.”

IBM transferred our data from MP2 to Maximo.  We are not using Master PM’s or any hierarchy or child PM’s.  As far as I can tell the Security level should allow us to Duplicate.  We even tried this on the MaxAdmin login.

Any suggestions?  Thanks.  -Bob-

 

 

January 16, 2014
10:29 pm
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Chon
Stoneham, MA USA
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January 23, 2014
10:47 am
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Robert Burk
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November 21, 2013
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Sorry but I am unable to get access to the server logs.  Since we are installing Maximo as a new CMMS and have not done the User Acceptance Testing my boss is sending this to IBM as an implementation issue.  Me, I figure since we are still in sandbox mode, we should beat on Maximo with a sledge hammer and see what happens.  Worse comes to worse we load the backup.  Cool

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